支持Support
遇到问题、想提建议，或订阅有疑问——写信给我们，通常 1–2 个工作日内回复。 Bugs, ideas, or subscription questions — write to us and we usually reply within 1–2 business days.
01怎么收下内容？How do I save things?
四个入口任选：在 app 里直接粘贴或添加；在任何 app 的分享面板里选「随心」静默收下；绑定微信客服后把内容转发给它；或绑定 Telegram 转发。链接、文字、图片、文件都收，收下后智能体自动整理。
Four ways in: paste or add inside the app; pick Whimsy in any share sheet to save silently; forward to our WeChat service account once linked; or forward via Telegram. Links, text, images and files all work — the agent sorts everything after it lands.
02订阅怎么管理？How do I manage my subscription?
收下、整理与重逢一直免费，订阅解锁的是「问」——新账号自带 7 天试用。订阅通过 Apple App Store 计费，续订、取消与退款都在你的 Apple ID 设置里管理：「设置 → Apple ID → 订阅」。
Saving, sorting and rediscovery are always free — a subscription unlocks Ask, and new accounts get 7 days of it for free. Subscriptions are billed via the Apple App Store; manage renewal, cancellation and refunds in your Apple ID settings: Settings → Apple ID → Subscriptions.
03怎么导出或删除我的数据？How do I export or delete my data?
「我 → 导出」可以把整个收藏库导出为 JSON。删除的卡片在回收站保留 30 天，之后不可恢复。「我 → 注销账号」会永久删除账号与全部数据（不可逆），注销前建议先导出。
Me → Export downloads your whole library as JSON. Deleted cards stay in the recycle bin for 30 days, then become unrecoverable. Me → Delete Account permanently removes your account and all data (irreversible) — export first if you want a copy.
04还有别的问题？Anything else?
直接写信：[email protected]。反馈 bug 时附上大致操作步骤和截图，会快很多。也可以先翻翻隐私政策和服务条款。
Just write: [email protected]. For bugs, rough steps plus a screenshot speeds things up a lot. The Privacy Policy and Terms may also help.